Contact information

Eco Forma Clay Co. — Contact Information

Email (fastest): customerservice@ecoformaclay.com
Chat: Click the message bubble (bottom-right) to reach us via Shopify Inbox.
Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time (U.S.)
Response time: We reply within one business day.

Mailing location: Colorado Springs, CO, USA (no walk-in retail).
Returns address: Provided with your RMA—start at customerservice@ecoformaclay.com

Order changes/cancellations: Email us within 2 hours of placing your order.
Accessibility: If you need information in an accessible format, email us and we’ll help right away.
Privacy requests (EU/UK/US state laws): Email customerservice@ecoformaclay.com with subject “Privacy Request.”
Wholesale: wholesale@ecoformaclay.com